Recent Posts

Highly Trained Restoration Specialists

6/29/2022 (Permalink)

Team members completing hands on training in our Water Damage Simulator House SERVPRO of Springfield/Greene County staff completing hands on training in our Water Damage Simulator House

At SERVPRO of Springfield/Greene County our staff is highly trained in property damage restoration.  This training is very important to us to give our customers the best experience possible, we take time each week for team members to spend time completing initial and ongoing training.  Our training program includes the following IICRC Training, Employee Certification Training, e-Learnings and Continuing Education Classes.

(IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include, crew training, Fire Restoration, Water Restoration and Carpet and Upholstery Cleaning. 

Additionally all of our staff have access to web-based training called E-Learnings. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

SERVPRO of Springfield / Greene County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include, Water Damage Restoration, Fire Damage Restoration, Understanding Mold in Restoration Industry, Restorative Drying for Loss Control, Mitigation Awareness Response Seminar.  We have two staff, David Bryngelson and Travis Auvil in house that are certified by the State of Missouri to teach C.E. Classes. 

SERVPRO of Springfield/Greene County has been in businesses locally in the Ozarks since 1985 and has the experience and training to restore your property to pre loss conditions.  

A Fire Extinguisher Buying Guide for Greene County Businesses

6/6/2022 (Permalink)

Every business in Greene County should have fire extinguishers to suppress minor fires. This buying guide identifies the main classes of fire extinguishers and explains why a multi-class may be ideal for commercial use.

Extinguisher classes

Extinguishers are classified by standard NFPA 10 set by the National Fire Protection Agency. Suppressants are selected for effectiveness and safety:

  • Class A extinguishers contain monoammonium phosphate and work on ordinary combustibles such as wood and paper
  • Class B extinguishers contain monoammonium phosphate and work on flammable liquids and gasses, but not grease and cooking oil
  • Class C extinguishers contain monoammonium phosphate and sodium bicarbonate and work on appliances or powered electrical equipment
  • Class D extinguishers contain sodium chloride or copper powder and work on combustible metals such as magnesium
  • Class K extinguishers contain potassium compounds and work on fats, cooking oils, and grease

These classes form the backbone of fire extinguisher classifications and the distinctions have important implications for firefighting. For example, using a CO2 or water extinguisher on burning metal can have disastrous consequences.

The letters on a fire extinguisher’s label indicate which classes of fire it can effectively fight. For example, an extinguisher marked “1A:1B:C” could extinguish Class A, Class B, and Class C fires—if it’s big enough to tackle the blaze.

That’s where numbers come in. The numbers preceding the letters on the label indicate just how much fire the extinguishing agent—the powder, gas, or other fire-fighting material–can put out. As part of a fire extinguisher’s classification, the numbers on the label can mean either:

  • How much water would be required to match the agent’s power against Class A fires
  • The square footage of Class B fires the agent can extinguish

For each A, the extinguisher contains the equivalent of 1.25 gallons of water. Thus, an “8A” extinguisher fights Class A fires as well as 10 gallons of water (8 x 1.25 = 10), and a 40A extinguisher offers 50 gallons’ worth of firefighting power. For each B, the extinguisher can stop one square foot of Class B fires. A 10B extinguisher can stop 10 square feet of Class B fire, a 20B extinguisher can stop 20 square feet, and so on.

What the letters and numbers for Class C, D, and K fire extinguishers mean

Class C fire extinguishers: electrical fires

Extinguishers with the power to fight electrical fires do have a “C”—but it’s never preceded by a number. All class C fires are just Class A or Class B fires with electricity added into the mix. The letter “C” indicates only that the fire extinguisher uses an agent that doesn’t conduct electricity. Water-based and some foam extinguishers can’t fight Class A or Class B fires involving electrical equipment (thus, no “C” on the label). But extinguishers that use inert gases and various powder mixtures can, meaning they have an “A:B:C” rating.

Class K fire extinguishers: oils, fats, and greases

These labels treat Class K fires (kitchen oils, fats, and greases) in much the same way. Extinguishers that can fight Class K fires may have the letter “K” on the label, but they won’t have a number. That’s because Class K hazards vary enormously. The same volume of solid fuel (say, charcoal) may require significantly more extinguishing power than liquid fuels (like deep fryer fat).

Rather than trying to give Class K extinguishers a uniform rating, the International Fire Code and other fire safety standards recommend sizes based on a kitchen’s specific hazards. And in some cases—such as when deep fryers with an especially large surface area are used—it’s up to the manufacturer to provide guidelines.

Class D fire extinguishers: metal fires

While they’re required to be listed and labeled, purchasers can’t simply rely on the letter “D” to indicate an extinguisher’s suitability against metal fires. Like Class K hazards, one Class D hazard differs from another. The subject is so complex that the National Fire Protection Association (NFPA) has a whole standard just for combustible metals. Some Class D agents stop one type of metal fire, while others can take on several. And even agents suited to multiple fire types will perform better on some types of metals than others.

Which should you choose?

Many cities and states require fire extinguishers with a minimum UL rating of 2-A:10-B:C in buildings. Check with the Greene County fire authorities for the commercial building code requirements in your area. When it comes to size, your primary considerations should be size and heft. Units that are too bulky and heavy are useless. Choose fire extinguishers that any employee could handle with ease.

If your Greene County or Springfield business suffers a significant fire, contact the fire restoration professionals at SERVPRO of Springfield / Greene County immediately! We’ll restore your commercial property quickly to reduce any loss of income and productivity.

How to Find Out if Your Greene County Business in on a Floodplain

5/19/2022 (Permalink)

The topic of floodplains leads to many questions. Although one study estimates that up to 41 million Americans live in flood zones, many of those homeowners are unaware of it until they experience significant water damage. But what about your Greene County business? How can you tell if it’s situated on a floodplain? This article will outline how to ascertain that and the dangers of flood zones.  

What Is a Floodplain?

Floodplains are areas of low-lying ground close to natural water sources like rivers that often flood when water levels are high due to storms and heavy snowmelt. Since they’re often situated level with or below a body of water, even a little water can cause flooding.  

Natural floodplains offer flood risk reduction assistance by slowing runoff and storing floodwater. Floodplains frequently include wetlands and other vital ecological areas which directly influence the quality of the local environment.

How Do I Know If My Business is in a Flood Zone?

If your Greene County property sits near a body of water, you may live in a floodplain. While most problems occur around rivers and streams, lakes and ponds can also cause flooding. If you’re not sure whether or not your business is in a floodplain, use the FEMA Flood Map Service Center to find out if you’re at risk for flooding.

What Are the Common Signs of Living in a Floodplain?

Numerous signs indicate your property is on a floodplain:

  • It’s within five hundred feet of a body of water
  • Your land is below the banks or slopes down towards your building
  • You often experience puddles on your property after even a little rain
  • Your property is usually soggy or water-logged even days after it rains
  • Your building floods frequently

What are the Dangers of Being in a Flood Zone?

There are several hazards when a building is situated on a floodplain. Even if your Greene County property has never flooded, it likely will. Here are the foremost flood risks you should be aware of:

  • Loss of Life – While property damage is the main concern, floods cause more deaths than any other natural disaster. This is due to people underestimating the risk of floodwaters.
  • Property Destruction – Floodwaters cause an extreme amount of water damage, destroying inventory as well as flooring, walls, and other parts of your business.
  • Structural Damage – If the water sits for more than a few hours, it can damage the studs that support your building, affecting its structural integrity.
  • Health Effects – Floodwaters can carry mold and bacteria. Even if they don’t, mold and bacteria can start growing in as little as 24 hours.

Additionally, since floodplains are usually low-lying areas, it can take days for floodwaters to finally subside. This increases the risk of water damage as well as the cost of flood cleanup.

Who to Call for Flood Damage Cleanup?

If your commercial property is situated on a floodplain and experiences water damage, we are here to help. SERVPRO of Springfield / Greene County has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. We will respond quickly to mitigate the damage and manage your restoration project through to its completion.

Does Your Greene County Business Need Fire Legal Liability Insurance?

3/6/2022 (Permalink)

When fires occur in Springfield or Greene County rental units, whether commercial or residential, major disputes can arise between tenants and landlords. Fire legal liability refers to those responsible for paying for the damage those fires cause.

The cost of fire damage to a property can run into the thousands. According to the National Fire Protection Association (NFPA), in 2020 there were 1,338,500 fires. These resulted in 21.9 billion dollars worth of damage!

The International Risk Management Institute (IRMI) defines fire damage legal liability coverage as “coverage of a tenant’s liability for damage by fire to the rented premises (including garages) the tenant occupies”. For Springfield and Greene County business owners, this coverage is included under their commercial general liability policy. But, for that policy to pay for fire-related damages, there must be proof the insured party was at fault.

For instance, say that you’re renting a warehouse in Springfield. One night before leaving, an employee accidentally leaves a space heater running next to some boxes. Later that evening, that box catches fire and the entire building goes up in smoke. By the time the fire was over, the building had suffered over $100,000 worth of fire damage. The owner of the building insists you pay for all damages since the fire damage was the cause of your business’s negligence. In this scenario, your fire legal liability would pay for these losses.

Fire Legal Liability Limitations

There are times when a tenant is guilty of starting a fire, but their general liability insurance won’t cover the loss. This happens when the lease the business signs states that it accepts full responsibility for any fire damage that occurs while they’re under that lease, no matter how the fire started. (Some businesses may sign such a lease to get a lower lease rate, gambling that a disaster will never happen.) The business will have to pay for fire damage restoration because they signed such a contract. In this situation, liability insurance will only pay for fire restoration if the renter directly causes the fire.

Additionally, these other limitations may exist:

  • A coverage limit of $50,000 to $100,000
  • It only covers fire damage, not water damage or other related losses
  • Only the structure is covered, not the contents

Fires are sometimes caused by natural disasters that are no one’s fault, so it’s vital to take additional precautions. Explore your options and ask your insurance agent for a legal liability coverage form that will give you extra coverage for all types of damage such as flooding and tornadoes that could occur to a commercial property while you’re a tenant. This is the best way to protect your financial future if a major disaster befalls the property you’re leasing.

If you’re looking for expert restoration services, contact SERVPRO of Springfield / Greene County today. Our commercial restoration service is reliable and available to you 24 hours a day, 7 days a week. We have years of disaster restoration experience that you can trust to repair and restore fire, water, and any other damage done to your property efficiently, no matter how large or small.

Employee Appreciation Day 2022

3/6/2022 (Permalink)

Employee Appreciation day employees eating breakfast in conference room Employee Appreciation Day. If you are interested in a career at SERVPRO please sent your resume to the SERVPRO of Springfield/Greene County.

On Friday March 4th SERVPRO of Springfield/Greene County held our Employee Appreciation Day in conjunction with our First Friday Breakfast.   It was a great time to show our employees how much we appreciate them, breakfast was served, and gifts were passed out. We wanted to take the time to tangibly show appreciation to our team that works hard day in and out 365 days a year at all times of the day and night.  SERVPRO of Springfield/Greene County production team is on an on-call rotation many times working long hours through the night after working a full day, especially during severe weather events that we have so often in Southwest Missouri.  These events not only affect our Production Team, but our Marketing, Office and Executive teams are always willing to step up, put some work boots on and get to work to help our customers anytime there is a need!  We are so blessed to have the team we do that make disasters, “Like it never even happened."

If you are interested in a career at SERVPRO please sent your resume to the SERVPRO of Springfield/Greene County.

SERVPRO of Springfield/Greene County first C.E. Class in New Office Expansion

3/3/2022 (Permalink)

Students seated in the new SERVPRO office expansion SERVPRO of Springfield / Greene County is offering virtual and in-person options CE classes for 2022. Contact us today for more information.

Wednesday, March 2 was a special day for SERVPRO of Springfield / Greene County, we held our first Continuing Education class for Insurance Professionals in our new Office Expansion and Conference Room in Springfield, Missouri.  The three-hour class on Ethics was held for Insurance Professionals.  Instructor and owner David Bryngelson instructed the class, lunch and snacks were served.  After the class the attendees were taken on a tour of our facilities to explain what services we offer our customers.  SERVPRO of Springfield / Greene County has other classes scheduled this year. 

April 6 – Restorative Drying for Water Damage

October 5 – Restoring and Cleaning Smoke Damage

December 7 – Understanding Mold

SERVPRO of Springfield / Greene County is offering virtual and in-person options for these classes, in-person seating is very limited so contact our marketing department today if you are interested in signing up or need more information.   

What Happens When Lightning Strikes a House

2/16/2022 (Permalink)

a home struck by lightning in a recent storm If your home has been damaged by storms it is crucial to act quickly as this will lessen damage, limit further damage, Call Us Today (417) 865-7711

Lightning is the occurrence of a natural electrical discharge of very short duration and of very short duration and high voltage between a cloud and the ground or within a cloud.  This violent and sudden electrostatic discharge generates a bright flash and sometimes thunder.  There are about 25 million lightning strikes a year in the United States. A cloud to ground lightning bold will find the path of least resistance.  Most houses have a path that the lightning can follow, causing damage in its wake.   Gas lines, water pipes, electrical lines, phone, and cables lines, to gutters and downspouts and metal window frames. 

 It is important to understand some of the damages that can occur when lightning strikes. Shock wave damage, the lightning can crack and bust masonry bricks, concrete stone, and cinder blocks.   It can damage your homes chimney, shatter glass and plaster walls and crack foundations. Power surges can damage the electrical system of a house. When lightning strikes a nearby power line it can travel from the power line to the meter and then into the homes electrical panel.  This can be a potential fire hazard as lightning travels through a house it can ignite a fire.  The attic or the roof is the most common area that lightning fires start.

 There are some preventative measures you can take.  Having a professional install a lightning protection system can prevent a direct lightning strike.  Trimming trees, tall objects attract lightning. Unplug computers and other appliances. During a storm avoid direct contact with potential lightning routes. The best way to protect yourself and your family from the dangers of lighting and thunderstorms is to be prepared.  Purchase a portable NOAA Weather Radio.  Seek shelter in the event of a thunderstorm.

 If your home has been damaged by storms it is crucial to act quickly as this will lessen damage, limit further damage, and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential, and commercial.

Have Storm or Flood Damage?
Call Us Today (417) 865-7711

Missouri Association of Manufacturers 2022 Conference and Tradeshow

2/16/2022 (Permalink)

SERVPRO Marketing team at the Missouri Association of Manufacturers Conference and tradeshow The SERVPRO of Springfield/Greene County Marketing team attends the 2022 Missouri Association of Manufacturers Conference and Trade Show

SERVPRO of Springfield/Greene County recently partnered with 4 other franchises in the state to sponsor the 1st Annual Missouri Association of Manufacturers Conference and Trade Show at the Oasis Convention Center in Springfield, MO.  The Missouri Association of Manufacturers is a non-profit, non-partisan organization comprised solely of Missouri Manufacturers. The keynote speaker for the convention this year was Missouri Lieutenant Governor Mike Kehoe.

Our SERVPRO team had a great time meeting manufacturers from all over the state and the Ken Lutgen, Marketing Director and Commercial Account Manager for SERVPRO of Kansas City Midtown represented us and spoke about preparedness and how SERVPRO can help them with their buildings if they should ever have a disaster hit their facility.  Breakout sessions included topics such as Operations, Logistics, Company Culture & Employee Motivation Strategies, Workforce Challenges and Solutions and Environment & Safety.  It was a great conference, and we look forward to partnering with the Missouri Association of Manufacturers again in the future.

Is your home ready for spring?

2/16/2022 (Permalink)

Gloved hand cleaning leaves out of a gutter on a home Call SERVPRO of Springfield/Greene County 24/7/365 days a year if you have a water damage - 417-865-7711

An Ozarks Winter can be hard on your home; those long cold days can give away to a long list of repairs. Now is a good time to make a list of prioritized repairs before things get worse.

 Winter storms can leave your yard full of broken limbs and branches.  Some trees and bushes will need to be trimmed.

 Winter can also take a toll on gutters, it’s a good idea to repair any defects in your gutters, avoiding these repairs can cause other problems such as water damages from leaky roofs.

 Leveling the grade of your yard is important an uneven grade can me a yard and crawlspace full of puddles and even worse a wet swampy basement.   Speaking of basements, before April showers come to visit it’s a good idea to make sure your sump pump is in good working order.  Making sure you have good drainage in your yard will help keep mosquitoes away this summer. This is also a good time to make sure your downspouts are all connected and in good working order, making sure to move water away from the house at least 3 feet from the foundation.

 As the temperatures get warmer it’s a good idea to inspect your window screens, cleaning and repairing and holes.  You can purchase a DIY kit at your local hardware store to repair screens.

These spring cleaning repairs will help keep your home in good shape and hopefully avoid further more costly repairs such as water damages caused by faulty downspouts and gutters, prevent ice dams and basement flooding in your Springfield home.

What to do when your home basement floods?

2/15/2022 (Permalink)

  1. Shut off electricity and gas to the area.
  2. Try to determine the source of the water. Excessive rainfall or a burst pipe are two top reasons why your basement may flood.
  3. If safe to proceed and only when electricity is shut off, while wearing protective gear like boots, gloves, and a mask, enter the water to investigate the source further. If your basement has a drain and you can safely navigate to it, check to see if it is clogged.
  4. Time to get that water out of there. Depending on the amount of water, this may be as simple as using towels, a mop, or a wet vacuum. If the flooding is more extensive, a sump pump is necessary. Once the bulk of the water has been removed, soak up all remaining moisture with towels.
  5. Assess damage. Remove any items, like furniture, that appear damaged by the water and move them to a space where they can dry. If the drying process on items is taking longer than a couple days, unfortunately, they may not be able to be salvaged. Any items that were within boxes should be removed to air out, and all items should be monitored for mildew growth.
  6. Get the air moving in the basement to dry it out. Open windows and doors, and use fans placed around the space to inspire quick drying of the flooded area. If you have a dehumidifier, move it to the basement to aid the drying process.

Sometimes it is apparent that you need a professional’s help.  Calling a professional for help with a flooded basement is always a good idea, especially if the amount of water is more than a foot deep, many items have become wet, or mildew is beginning to take hold. Quickly removing the water and beginning the drying process is essential to lessen the possibility for mold to form, which can greatly increase the damage and cost involved.

SERVPRO of Springfield/Greene County has the experience, qualifications and knowledge needed to help you quickly deal with a flooded basement cleanup, because we handle these types of jobs all the time. Let us deal with the stress and get your basement back in working order.