Recent General Posts

Our Fleet is Growing Again

8/20/2018 (Permalink)

General Our Fleet is Growing Again SERVPRO of Springfield/Greene County newest fleet addition, a New Promaster Cargo Van.

SERVPRO Of Springfield/Greene County recently added additional new equipment to better serve our residential and commercial customers in Southwest Missouri.   We have added a Dodge Promaster commercial cargo van to our fleet complete with a  HydraMaster Dual capacity vacuum and water outlet for steam cleaning and extraction. 

We have added a new mold and duct cleaning trailer with state of the art cleaning tools and industrial air compressor, a cutting edge Invisitag tracking system with GPS tracking and numerous low velocity air moving fans.  The additional equipment better positions us to handle our increasing growth as well as very large commercial building water and fire disasters that require large amounts of equipment and expertise. 

We also have regional large loss connections with other SERVPRO operations in the area to team up with additional large loss equipment and labor so we can handle the largest jobs that happen in Southwest Missouri.

Our Highly Trained Restoration Specialists Can Restore Your Springfield Area Home

5/10/2018 (Permalink)

General Our Highly Trained Restoration Specialists Can Restore Your Springfield Area Home We Are an IICRC Firm

SERVPRO of Springfield/Greene County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Springfield/Greene County

SERVPRO of Springfield/Greene County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click here to Meet Our Crew

IICRC Certifications

  • Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

  • Applied Structural Drying Technician (ASD)

Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

  • Carpet Cleaning Technician (CCT)

This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.

  • Fire and Smoke Restoration Technician (FSRT)

Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.

  • Odor Control Technician (OCT)

Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.

  • Upholstery and Fabric Cleaning Technician (UFT)

Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.

  • Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

Meet our Sales Team

10/7/2015 (Permalink)

General Meet our Sales Team Travis Auvil, Anna Grimm and Lynzey Mills

Meet the Sales Team Staff of SERVPRO Springfield/Greene County.  Left to Right - Travis Auvil, Anna Grimm and Lynzey Mills.    

Travis has been with our SERVPRO team since 2010. He has a Bachelor's Degree of Applied Science at Missouri State University and the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Microbial Remediation and Applied Structural Drying. Travis is a member of our Storm Team and has traveled extensively to hurricane and flood disasters across the country. 

Anna has been with our SERVPRO team since 2015. She is an active member in her marketing group Masterminds of Biz (M.O.B.) . She is also involved in our community as a volunteer with Pregnancy Care Center.

Lynzey has been with our team since the fall of 2015.  Lynzey is active member in her marketing group Masterminds of Biz (M.O.B.) as well. 

Our team is looking forward to serving the greater Springfield / Greene County area and working with our wonderful customers.